As part of our COVID-19 measures, the reception area has become a touch-free zone.
Our already strict cleaning, disinfection, and sterilization regimen has been further enhanced by enacting additional infection control measures used before and after every patient. We have equipped the office with medical-grade air purifiers to help eliminate air-borne pathogens and we will continue to utilize aseptic techniques and specialized suction devices to reduce procedure-related aerosols. We will also be wearing additional certified personal protective equipment…just remember that even with all these changes, we will be the same smiling and caring people as always!
Prior to your appointment
Please inform our office, if you exhibit cold or flu symptoms or have been in contact with symptomatic individuals. We will reschedule the appointment to a later date.
All patients must complete a COVID-19 screening prior to the scheduled appointment. You will be required to answer these questions during a phone interview or upon your arrival to the office.
Please take your temperature if possible the morning of the appointment. A temperature of 100.4 F or greater constitutes a fever, and the appointment will be postponed.
Consider bringing a sweater or warm clothes to the appointment. Indoor temperatures will be kept lower for staff donned in personal protective equipment.
Upon arrival to your appointment
All patients must wear a mask to the appointment.
All patients must use hand sanitizer in the reception area upon entry.
Patients arriving later than 10 minutes will only receive an examination and limited treatment to allow adequate time to prepare for the next patient.
All patients will be asked to rinse with a pre-procedural mouthwash when entering the treatment area and we ask that you brush your teeth before coming to the office.
The Columbia Smiles team would like to thank you for your patience and understanding. Know that we are committed to the same exceptional and compassionate care that we have always provided, with your safety and health as our top priority!
If you have any questions or concerns, please let us know.